Meal Plan Support
Need help with meal planning, ads, recipes, or data sync? We're here to help you get the most out of your experience.
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How to Get Help Fast
Browse common questions and solutions on this page first
Many issues can be resolved by closing and reopening the app
Still stuck? Email us with details and we'll respond promptly
Frequently Asked Questions
Make sure you are using a release build (not a debug build). Ads are controlled by backend switches — if the ad switch is disabled by the service, ads will not appear. Try restarting the app and ensure you have a stable internet connection.
Check your network connection. If you're using cloud features, make sure the backend service is reachable. Try force-closing and restarting the app. If the issue persists, check if your device has sufficient storage space.
Default recipes and images are loaded from our CDN. If content appears missing, confirm your device can reach the configuration server. You can also try clearing the app cache and restarting. Custom recipes you added are stored locally and should always be available.
Go to the "Family" tab at the bottom of the app, tap the "+" button, and enter the family member's name and dietary preferences. You can add as many family members as you need.
Navigate to the "Today" tab to see daily meal suggestions, or go to the "Recipes" tab to browse and save recipes. You can assign recipes to specific days and meal times (breakfast, lunch, dinner) to build your weekly plan.
Go to the "Shopping" tab. The app will automatically compile ingredients from your planned meals into a shopping list. You can also manually add items or check off items you've already purchased.
First, try restarting the app. If the problem continues, make sure you're running the latest version from the App Store or Google Play. If you can reproduce the crash, please email us with your device model, OS version, and steps to reproduce the issue.
All your data is stored locally on your device. To delete specific items, use the delete option within the app for recipes, family members, or meal plans. To remove all data, uninstall the app from your device.
App Features Overview
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Recipe Management — Browse, search, save, and create custom recipes with photos and ingredients
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Family Profiles — Create profiles for each household member with dietary preferences and restrictions
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Meal Planning — Plan daily and weekly meals for breakfast, lunch, and dinner
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Shopping Lists — Automatically generate grocery lists from your meal plans
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Offline Access — All your data is stored locally, so you can access it without internet
Tip: When contacting support, please include your app version (found in Settings), device model, and a description of the issue. Screenshots are also very helpful for diagnosing problems quickly.
Before You Contact Us
To help us resolve your issue as quickly as possible, please include the following information in your email:
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App version — You can find this in the app's Settings page
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Device model & OS version — e.g., iPhone 15 Pro / iOS 18.0 or Samsung Galaxy S24 / Android 14
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Steps to reproduce — What were you doing when the issue occurred?
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Screenshots — If possible, attach screenshots showing the issue